The intercom is one of those small devices you use every single day — so choosing the right type really matters. There are three decisions: do you want to see who's there or just hear them; should it be wired or wireless; and do you want a standalone unit or a smart one that reaches your phone? Let's make each choice simple.
1. Video vs audio
Hear only
The basic option — you talk to the visitor but can't see them. Cheaper, but you're trusting a voice.
See & hear
You see exactly who's at the gate before you open — far safer and now the standard for homes. Strongly recommended.
2. Wired vs wireless
Villas & new builds
The most stable and reliable, integrated with the gate and cameras — best planned during construction.
Apartments & retrofits
A smart video doorbell installs with no wiring — ideal for a finished home or apartment.
3. Standalone vs smart
Answer at the wall unit
You answer from an indoor panel — only works when someone's home.
Answer from your phone
See, talk to and let visitors in from anywhere — even abroad — and it logs who called. This is the upgrade people love most.
Quick guide: what fits you
| Your situation | Best choice |
|---|---|
| Building / finishing a villa | Wired smart video intercom, integrated with gate & cameras |
| Finished villa or apartment | Wireless smart video doorbell |
| Travel often / away a lot | Smart (phone) — answer & unlock from anywhere |
| Simple budget option | Video intercom (standalone) — at minimum, always choose video over audio |
Whatever else you decide, choose video over audio and smart over standalone — those two choices change daily life the most.
Frequently asked questions
Is a video intercom worth it over audio?
Yes — seeing who's at the gate before you open is a big safety upgrade, and video intercoms are now standard for homes.
Can I add a smart intercom to a finished home?
Yes — a wireless smart video doorbell installs with no wiring and lets you answer from your phone.